Your data

Privacy Policy

The purpose of this Privacy Policy is to inform you clearly and transparently about how L'Agence Hôte, a simplified joint-stock company (SAS) with share capital of €500, whose registered office is at 18 rue Étienne Dolet, 94230 Cachan, France, collects, uses, protects and retains your personal data when you use our website lagencehote.fr.

By accessing and using our website, you accept this privacy policy. If you do not agree with its terms, we invite you not to use our website.

1. Personal data collected

We collect personal data when you use our services, in particular when you submit forms (contact, newsletter sign-up, quote request, etc.). The personal data collected may include:

• Contact details: last name, first name, email address, phone number.
• Professional information: company name, position, business address (if applicable).
• Browsing data: IP address, browser type, pages visited on the website, location data (depending on the use of certain features).

2. Purposes of data collection

The data collected is used for the following purposes:

• Handling contact requests: responding to requests you submit via the contact forms or any other request for information.
• Sending commercial information: if you have agreed to receive communications, we use your contact details to send you newsletters, commercial offers, event invitations, etc.
• Improving our services: analyzing how you interact with our website to improve navigation and content.
• Managing registered users: if you have registered for our services, we use your data to manage your account, personalize your experience and provide the services you have requested.

3. Legal basis for processing

Depending on the case, the processing of your personal data is based on your consent (contact form, newsletter), on the performance of pre-contractual measures taken at your request, or on L'Agence Hôte's legitimate interest in ensuring the proper functioning and improvement of its website.

4. Data retention period

Your personal data is kept for as long as necessary to manage our relationship with you, and for a maximum of 3 years after the last interaction, unless a longer retention period is required by law.

5. Data sharing

Your data is neither sold nor transferred to third parties for commercial purposes. It may be shared with technical service providers strictly necessary for the operation of the website (hosting, form management), who are bound by a confidentiality obligation.

6. Your rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés), you have the following rights over your personal data:

• Right to access, correct and delete data concerning you
• Right to restrict the processing of your data
• Right to data portability
• Right to object to the processing of your data
• Right to withdraw your consent at any time, where processing is based on consent

You can exercise these rights by contacting us at the following address: contact@lagencehote.fr. If you believe your rights have not been respected, you can lodge a complaint with the CNIL (the French data protection authority).

7. Cookies

Our website uses a single audience measurement tool: Google Analytics (Google Ireland Ltd). It tells us how many people visit the website and which pages interest them. Its cookies are set only if you click "Accept" in the banner shown on your first visit; if you decline, no browsing data is transmitted. These cookies are kept for a maximum of 13 months, and your choice is remembered in your browser.

You can change your mind at any time via the "Cookie settings" link at the bottom of every page. No advertising cookies are used on this website.

Contact forms are processed by our service provider Formspree, which forwards your messages by email. As Google and Formspree may process data outside the European Union, these transfers are covered by the safeguards provided for by the GDPR (the European Commission's standard contractual clauses).

8. Data security

L'Agence Hôte implements reasonable technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure or alteration.

9. Changes to the privacy policy

L'Agence Hôte reserves the right to amend this privacy policy at any time. Users are invited to consult this page regularly to stay informed of any changes.